Privacy Policy

Last Updated – 2nd October 2024

Introduction

Welcome to Stemgenic Pte Ltd (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal data responsibly, in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA) and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website, recruitment services, and other offerings. By accessing our website or using our services, you agree to the terms set out in this Privacy Policy.

Information We Collect

  • Personal Data: We collect personal data that you provide voluntarily, such as your name, contact details (e.g., email and phone number), resume, and any other information submitted through our forms or platforms during recruitment activities.

  • Usage Data: We collect non-personal data related to your use of our website, such as IP address, browser type, pages visited, and referral sources. This helps us enhance your experience and improve our services.

How We Use Your Personal Data

  • Recruitment Services: We use your personal data to facilitate recruitment services, including matching you with job opportunities, managing your interactions with employers, and ensuring a smooth recruitment process.

  • Marketing Communications: With your consent, we may send you updates on job opportunities, industry news, and other relevant information. You can opt out of these communications at any time.

  • Service Improvement: We analyze data to improve our website functionality, recruitment processes, and user experience.

Disclosure of Your Personal Data

  • Employers: We may share your personal data with prospective employers as part of the recruitment process, ensuring it is used only for evaluating your suitability for job opportunities.

  • Service Providers: We work with trusted third-party service providers who assist us in operating our website and services. These providers are contractually obligated to maintain the confidentiality and security of your personal data.

Data Protection in Recruitment

  • Data Collection Transparency: Personal data, including resumes submitted through job portals or directly via email, is stored temporarily on our website for 24 hours before being securely transferred to our Customer Relationship Management (CRM) system for recruitment purposes.

  • PDPA Consent Form: Candidates are required to complete a PDPA consent form, granting us permission to retain their personal data for recruitment purposes. This consent ensures compliance with the PDPA and enables us to carry out our services effectively.

Data Storage and Security

We take data protection seriously and employ technical and organizational measures to safeguard your personal data from unauthorized access, modification, or disclosure. We store candidate data securely within our CRM system and ensure that any data on our website is stored for no longer than 24 hours before transfer. You may request the deletion of your data at any time by contacting us directly.

Retention of Personal Data

We retain your personal data for as long as necessary to fulfill the recruitment purposes for which it was collected, or as required by law. If you consent to being considered for future job opportunities, we will retain your data until it is no longer needed or upon your request for deletion.

Automated Decision-Making

Certain aspects of our recruitment process may involve automated decision-making, such as filtering candidates based on specific criteria. However, all decisions are reviewed by a recruiter to ensure fairness and accuracy. If you wish to contest any automated decisions, please contact us.

Feedback from Clients and Employers

We may collect personal data from clients and employers who provide feedback on candidates during or after the recruitment process. This feedback may include assessments of your interview performance, job suitability, and other professional evaluations. The information is used to:

  • Assess Candidate Performance: Improve candidate placements and provide constructive feedback.
  • Enhance Our Services: Refine our recruitment processes and maintain high service standards.
  • Job Matching: Ensure candidates are well-suited for future opportunities based on client feedback.

All feedback is treated confidentially and is used solely for the purposes outlined above.

Your Rights Under PDPA

  • Access and Correction: You have the right to request access to your personal data or to correct any inaccuracies.

  • Withdrawal of Consent: You may withdraw your consent for the collection, use, or disclosure of your personal data at any time by contacting us. We will respond to your request in accordance with the PDPA.

Data Security Measures

We are committed to maintaining the security of your personal data and regularly review and update our data protection practices to ensure compliance with the PDPA. Our technical and organizational measures are designed to protect your data against unauthorized access, alteration, disclosure, or destruction.

Updates to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time in response to changes in legal, regulatory, or business needs. Any updates will be posted on our website, and we encourage you to review the policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Email: dataprotection@stemgenicglobal.com
Phone: +65 6854 4364

We are dedicated to protecting your privacy and managing your personal data with care, in full compliance with the Personal Data Protection Act (PDPA).