Mastering Phone and Video Call Interviews: The Do’s and Don’ts

In today’s job market, phone and video call interviews have become a standard part of the hiring process. Whether you’re a seasoned professional or a recent graduate, mastering these virtual interviews is crucial for landing your dream job. To help you navigate this digital landscape, here are some essential do’s and don’ts to keep in mind.

Do’s:

  1. Keep the Conversation Focused: During the interview, make sure to keep the conversation geared towards what you can contribute to the company. Highlight your skills, experience, and how they align with the position.

  2. Think Before You Respond: It’s perfectly acceptable to take a moment to gather your thoughts before responding to a question. This ensures that your answers are well-organized and thoughtful.

  3. Elaborate on Your Answers: Avoid giving one-word answers like “yes” or “no.” Instead, provide detailed responses that showcase your qualifications, background, and experiences.

  4. Be a Good Listener: Pay attention to the interviewer’s questions and statements. If you don’t understand something, don’t hesitate to ask for clarification. Active listening demonstrates your engagement.

  5. Maintain Good Body Language: Even in a virtual interview, your body language matters. Sit up straight, maintain eye contact (by looking into the camera), and avoid distracting gestures.

  6. Control Your Voice Level: Ensure that your voice is neither too soft nor too loud. Try to match the volume and tone of the interviewer’s voice as a reference.

  7. Establish a Connection: Connect with the interview panel by showing genuine interest in the company and the role. Express your enthusiasm for the opportunity.

  8. Answer Truthfully: Always provide truthful and tactful responses. Avoid interrupting the interviewer, and if you need time to think, don’t hesitate to pause briefly.

  9. Ask Thoughtful Questions: Prepare well-thought-out questions to ask the interviewer. This demonstrates your interest in the role and the company and helps you assess if it’s the right fit for you.

  10. Express Gratitude: After the interview, thank each interviewer for their time and express your appreciation to anyone who assisted you during the process.

Don’ts:

  1. Avoid Personal Problems: Steer clear of discussing personal problems during the interview. Keep the conversation focused on your professional qualifications and what you can bring to the employer.

  2. Critique Previous Employers: Refrain from criticizing your previous job or manager. Instead, focus on the positive experiences and skills you gained.

  3. Exaggerate or Compare: Be truthful about your qualifications and experiences. Avoid exaggeration or comparing yourself to others, as honesty is key.

  4. Don’t Interrupt: While it’s important to be an active participant in the conversation, avoid interrupting the interviewer. Wait for your turn to speak.

  5. Don’t Give Yes or No Answers: As mentioned earlier, avoid providing one-word answers that don’t add depth to the conversation. Elaborate on your responses.

Possible Responses to Common Interview Questions:

Preparing responses to common interview questions is vital. Here are some sample questions and potential responses:

  • Tell me about yourself: Highlight your background, professional experience, and career goals.

  • Why do you want to work here: Showcase your knowledge of the company and how your skills align with its goals.

  • Why did you leave your last job: Focus on your desire for growth and new challenges without criticizing your previous employer.

  • What are your strengths and weaknesses: Highlight your strengths and discuss how you’ve improved your weaknesses.

  • Where do you see yourself in five years: Show alignment with the company’s values and your commitment to making a positive contribution.

By following these do’s and don’ts and preparing for common interview questions, you’ll be better equipped to succeed in phone and video call interviews. Remember that practice makes perfect, so rehearse your responses and maintain a positive attitude throughout the process. 

Good luck with your job search!

Connecting Industrial STEM Experts,
Accelerating Business & Career Growth.

Planning your next career move? Let’s connect you with the right opportunities!

Need Career Advice and Actionable Insights in streamlining your Job Search?

Candidates

Clients

Candidates CV Register

Need support with a confidential leadership search or a niche role that’s tough to fill?

Closing your operations or relocating? Let us help your employees find new opportunities.

error:

We specialize in STEM-based industry verticals, covering sectors deeply rooted in Science, Technology, Engineering, and Mathematics. This focused expertise is what defines us and differentiates us from generic recruiters.

We provide actionable insights powered by deep industry knowledge and strong professional connections. Our approach is tailored to the unique needs of each candidate, offering personalized solutions rather than a one-size-fits-all model. Using advanced AI tools, we analyze market trends, segment opportunities, and strategically connect candidates with roles that align with their expertise and career aspirations.

Industries We Excel In:
  • HealthTech & Medical Devices
  • Hospitals & Healthcare
  • Pharmaceuticals & Biotech
  • Specialty Chemicals & Petrochemicals
  • Industrial EPC (Engineering, Procurement, and Construction)
  • Food Specialties & Nutrition
  • Industrial OEM (Original Equipment Manufacturers) & Machinery
  • Robotics, AI, and Automation
  • Sustainable Energy & Renewable Technologies

At Stemgenic, we cater to both active and passive candidates, ensuring tailored support for every stage of your career journey.

Active Candidates

For those actively seeking new opportunities, we provide comprehensive support to market your profile to the right industry clusters, maximizing your visibility and exposure to potential employers. Utilizing our AI-driven platform, extensive network, and in-depth industry expertise, we strategically position your skills and experience, significantly enhancing your chances of securing the ideal role.

Passive Candidates

We understand that not everyone is actively looking for a new role. For passive candidates, we offer a confidential and proactive approach to career exploration. With discretion at the forefront, we monitor the market for exclusive opportunities that align with your expertise and aspirations. Many of these roles are not publicly advertised, giving you access to hidden opportunities that could shape the next step in your career.

Executive Market Access Program

A tailormade consulting program meticulously designed for Senior and Specialized professionals in STEM industries across the APAC region. It aims to empower your job search by offering a strategic, high-touch alternative to traditional application methods.

Our mission is to position you effectively in the market, strengthen your executive presence, and open doors to high-value opportunities through structured outreach, compelling personal branding, and deep market intelligence. From executive narrative development to targeted digital outreach campaigns and exclusive podcast features, every component is crafted to sharpen your edge and put your profile in front of real decision-makers, bypassing automated algorithms. We combine strategic advisory with actionable execution to accelerate your career trajectory.

Each engagement is customized to your needs and typically includes:

  • Strategic Advisory – Gain clarity on direction, market positioning, and industry dynamics
  • Executive Branding – ATS Optimized CVs, LinkedIn profiles, and a compelling career narrative
  • Targeted Outreach Strategy – Manual and Automated Messaging and contact planning for real decision-makers
  • Visibility Engineering – Public or private brand amplification, including our Candidate Spotlight Podcast
  • Offer Strategy & Negotiation Support – Benchmarking, Offer Evaluation and Closing Guidance
 

This is available as a standalone service, even if we’re not representing you for a specific role. Find out more!

Career Coaching & Professional Growth Advisory

At Stemgenic, we believe that career success is built on more than opportunity — it’s built on clarity, confidence, and continual growth.
Through our panel of internationally certified career coaches, we provide personalized coaching sessions designed to help professionals navigate transitions, refine leadership presence, and align their career goals with purpose and performance.

This service complements our Executive Market Access Program, but can also be engaged as a standalone offering. Whether you’re exploring your next move, building confidence after a transition, or seeking to enhance your professional impact, our coaching framework delivers measurable progress and lasting results.

Our Coaching Focus Areas

  • Career Clarity & Transition Coaching – Identify strengths, explore direction, and build an actionable plan.

  • Leadership & Executive Coaching – Strengthen presence, communication, and strategic influence.

  • Personal Branding & Confidence Building – Refine your professional story and public profile.

  • Career Strategy Alignment – Combine coaching with our Market Access Program for a full 360° solution.

Stemgenic’s Experts-Cluster Projects are tailored job search campaigns that go beyond traditional applications by proactively connecting professionals with potential employers, even when no formal vacancy is advertised. These projects are specifically designed for individuals with specialized skill sets and experience, addressing the proven demand in industries where companies often struggle to find fresh talent.

This strategic approach ensures your expertise is showcased to decision-makers who can leverage your experience, whether by filling an existing vacancy or creating a new role tailored to your skills. By taking a proactive approach, these campaigns engage directly with key stakeholders, including HR professionals, department heads, and business leaders, to uncover opportunities that align with your qualifications and aspirations.

Referring Great Talents

We know that great candidates often know other great candidates. A significant portion of our successful placements comes through referrals, as professionals are naturally connected to peers with the right skills and expertise.

Our Refer Talents Campaign empowers you to recommend talented individuals for roles within the STEM industries across APAC, helping them discover exciting career opportunities while strengthening your own professional network.

Why Participate

  • Help peers connect with top-tier opportunities.

  • Play a vital role in closing skill gaps across industries.

  • Receive recognition or incentives for successful referrals.

  • Strengthen your network and visibility within the STEM community.

Have someone in mind?

Simply share their details — we’ll handle the rest with discretion and professionalism.
Every referral helps us connect more brilliant minds with their next career milestone.

Strategic Job Search Solutions for Our Candidates

Strategic Talent Solutions for our Clients

We specialize in STEM-based industry verticals, collaborating with organizations deeply rooted in Science, Technology, Engineering, and Mathematics. Our focused expertise defines us and sets us apart from generic recruitment firms, allowing us to deliver customized solutions tailored to the specific needs of our clients and their industry specialization. 

By leveraging deep industry knowledge, strong professional networks, and advanced AI tools, we provide actionable insights that empower our clients to make informed hiring decisions. Our data-driven approach helps analyze market trends, segment talent pools, and strategically connect businesses with top-tier professionals who align with their requirements and organizational goals.

Industries We Serve :
  • Food Specialties & Nutrition
  • HealthTech & Medical Devices
  • Hospitals & Healthcare
  • Industrial EPC (High-tech Plant/Factory Design & Construction)
  • Industrial OEM (Original Equipment Manufacturers) & Machinery
  • Pharmaceuticals & Biotech
  • Specialty Chemicals & Petrochemicals
  • Robotics, AI, and Automation
  • Sustainable Energy & Renewable Technologies

Comprehensive Executive Search (Retained)

Deep-dive search for senior leaders, combining talent mapping and psychometric insights to deliver transformative hires.

Contingency Search with Talent Map Insights

Targeted recruitment supported by data-driven talent mapping for faster, informed hiring.

Standard Contingency Search

Agile, success-based recruitment solution for mid-to-senior professional roles.

Talent Mapping, Market Insights & Competitive Intelligence

In today’s competitive hiring landscape, success begins with visibility — knowing who’s out there, where they are, and how to reach them before your competitors do.

At Stemgenic, our Talent Mapping and Market Intelligence solutions provide a 360° view of your talent ecosystem. We deliver actionable insights into market availability, competitor structures, salary benchmarks, leadership movements, and emerging skill trends across the STEM sectors.

Whether you’re planning a new market entry, expansion, or succession strategy, our intelligence reports help you make data-driven hiring and organizational decisions. Each project is fully customized, combining real-time talent data, industry benchmarking, and strategic analysis — empowering you to stay ahead of the curve.

Recruitment-as-a-Service (RaaS)

Our most in-demand solution, RaaS is a subscription-based recruitment model offering the flexibility of an in-house talent team with the reach and expertise of an executive search firm.

For a fixed monthly fee and flexible duration, clients access Stemgenic’s full recruitment infrastructure, tools, and consultants — ready to be deployed for any hiring volume, function, or project.

Whether it’s a single niche role, multiple regional positions, or project-based ramp-ups, our team scales seamlessly to meet your evolving workforce needs.

This model replaces unpredictable agency fees with a transparent, predictable cost structure, while ensuring:

  • Continuous candidate flow and faster turnaround times.

  • Embedded support from experienced recruiters who act as part of your team.

  • Access to market intelligence, sourcing insights, and talent analytics.

  • Flexible commitment periods — pause, extend, or scale your hiring support anytime.

Stemgenic’s Experts-Cluster Projects are cutting-edge talent acquisition campaigns that go beyond traditional recruitment methods, enabling organizations to connect with exceptional professionals—even in the absence of formally advertised vacancies. These projects are meticulously tailored to address critical talent gaps in industries where sourcing specialized skills and expertise is particularly challenging.

Our strategic approach ensures that top-tier talent is proactively identified and presented to decision-makers, allowing organizations to tap into fresh, market-ready talent before they formally enter the job market. This gives our clients a competitive edge, similar to having a dedicated talent pipeline built for specific skill sets. By proactively identifying and engaging high-potential candidates, Stemgenic equips organizations with the agility to address immediate hiring needs and adapt to evolving business demands seamlessly.

Closing down a plant or restructuring your operations is never easy, especially when it involves employee retrenchment. Our outplacement campaigns are specifically designed for such scenarios, offering a strategic, timeline-driven approach to ensure your workforce transitions smoothly and confidently into their next roles.

Our candidate career consulting programs provide personalized support, including one-on-one sessions, professional resume development, LinkedIn profile optimization, interview preparation, career strategy planning, and job outreach plans. We can also partner with you at the site level, delivering hands-on assistance such as in-person consultations and tailored workshops to address the unique needs of your employees.

Psychometric Assessments & Leadership Profiling

At Stemgenic, we integrate science-backed psychometric assessments into our executive search methodology to deliver deeper insights into each candidate’s leadership style, cognitive ability, personality traits, and cultural alignment.

Through collaborations with highly reputable global assessment partners, we ensure that every evaluation is evidence-based and tailored to the specific requirements of each search.

These assessments provide clients with data-driven clarity for selection, succession, and leadership development decisions, reducing hiring risks and strengthening long-term performance outcomes.

Key Advantages

  • Access to industry-leading, research-validated assessment tools.

  • Objective insights into behavior, motivation, and leadership potential.

  • Supports high-stakes decision-making with measurable data.

  • Enhances alignment between candidate, culture, and strategy.

Thank you for sharing your profile with us. Our team will carefully review your details and connect with you if your profile aligns with our areas of expertise and ongoing projects.

In the meantime, we encourage you to visit our Current Job Openings and Searches page to discover roles that may align with your interests. Additionally, explore our Experts-Cluster Projects for a proactive approach to engaging with the market.

Stay connected by following us on LinkedIn for updates on our latest job postings and industry insights.

We wish you all the best in your job search and look forward to staying connected.

Thank you.

Best regards,
The Stemgenic Team