Mastering Phone and Video Call Interviews: The Do’s and Don’ts

In today’s job market, phone and video call interviews have become a standard part of the hiring process. Whether you’re a seasoned professional or a recent graduate, mastering these virtual interviews is crucial for landing your dream job. To help you navigate this digital landscape, here are some essential do’s and don’ts to keep in mind.

Do’s:

  1. Keep the Conversation Focused: During the interview, make sure to keep the conversation geared towards what you can contribute to the company. Highlight your skills, experience, and how they align with the position.

  2. Think Before You Respond: It’s perfectly acceptable to take a moment to gather your thoughts before responding to a question. This ensures that your answers are well-organized and thoughtful.

  3. Elaborate on Your Answers: Avoid giving one-word answers like “yes” or “no.” Instead, provide detailed responses that showcase your qualifications, background, and experiences.

  4. Be a Good Listener: Pay attention to the interviewer’s questions and statements. If you don’t understand something, don’t hesitate to ask for clarification. Active listening demonstrates your engagement.

  5. Maintain Good Body Language: Even in a virtual interview, your body language matters. Sit up straight, maintain eye contact (by looking into the camera), and avoid distracting gestures.

  6. Control Your Voice Level: Ensure that your voice is neither too soft nor too loud. Try to match the volume and tone of the interviewer’s voice as a reference.

  7. Establish a Connection: Connect with the interview panel by showing genuine interest in the company and the role. Express your enthusiasm for the opportunity.

  8. Answer Truthfully: Always provide truthful and tactful responses. Avoid interrupting the interviewer, and if you need time to think, don’t hesitate to pause briefly.

  9. Ask Thoughtful Questions: Prepare well-thought-out questions to ask the interviewer. This demonstrates your interest in the role and the company and helps you assess if it’s the right fit for you.

  10. Express Gratitude: After the interview, thank each interviewer for their time and express your appreciation to anyone who assisted you during the process.

Don’ts:

  1. Avoid Personal Problems: Steer clear of discussing personal problems during the interview. Keep the conversation focused on your professional qualifications and what you can bring to the employer.

  2. Critique Previous Employers: Refrain from criticizing your previous job or manager. Instead, focus on the positive experiences and skills you gained.

  3. Exaggerate or Compare: Be truthful about your qualifications and experiences. Avoid exaggeration or comparing yourself to others, as honesty is key.

  4. Don’t Interrupt: While it’s important to be an active participant in the conversation, avoid interrupting the interviewer. Wait for your turn to speak.

  5. Don’t Give Yes or No Answers: As mentioned earlier, avoid providing one-word answers that don’t add depth to the conversation. Elaborate on your responses.

Possible Responses to Common Interview Questions:

Preparing responses to common interview questions is vital. Here are some sample questions and potential responses:

  • Tell me about yourself: Highlight your background, professional experience, and career goals.

  • Why do you want to work here: Showcase your knowledge of the company and how your skills align with its goals.

  • Why did you leave your last job: Focus on your desire for growth and new challenges without criticizing your previous employer.

  • What are your strengths and weaknesses: Highlight your strengths and discuss how you’ve improved your weaknesses.

  • Where do you see yourself in five years: Show alignment with the company’s values and your commitment to making a positive contribution.

By following these do’s and don’ts and preparing for common interview questions, you’ll be better equipped to succeed in phone and video call interviews. Remember that practice makes perfect, so rehearse your responses and maintain a positive attitude throughout the process. 

Good luck with your job search!